Refund Policy

Your wellbeing comes first. All VitaLab™ products are covered by our 30-Day Satisfaction Guarantee.
If your product doesn’t feel like the right fit, you can submit a return through our Returns Portal within 30 days, and we’ll make it right.

If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
Please note: Items sent back without first requesting a return will not be accepted.
You can always contact us with any return questions at:

Please inspect your order when it arrives and contact us right away if:

• your item is defective
• damaged
• or you received the wrong item

This allows us to evaluate the issue and correct it as quickly as possible.

Please inspect your order when it arrives and contact us right away if:

• Return the product you have
• Once your return is accepted, place new order for the replacement item

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved:

• Your refund will be issued to your original payment method
• Processing typically takes up to 10 business days
• Your bank or card provider may require additional time to post the refund

If more than 15 business days have passed since your refund was approved, please contact us at: