VitaLab operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our Services, make a purchase, or otherwise communicate with us. If any part of our Terms of Service conflicts with this Privacy Policy, this Privacy Policy will govern regarding the collection, processing, and disclosure of your personal information.
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.
“Personal information” means information that identifies, relates to, or can reasonably be linked to you. It does not include anonymous or de-identified data.
We may collect the following categories of personal information, depending on how you interact with us, where you live, and applicable law:
We may collect personal information from:
When you create an account, make a purchase, communicate with us, or use our Services.
Through cookies, pixels, tracking technologies, and your device information.
For functions such as payment processing, analytics, shipping, and IT services.
Such as marketing partners and advertising platforms.
We use your information to:
We may use your information to:
You may unsubscribe from marketing emails at any time.
We use personal information to:
To respond to inquiries, provide support, and maintain our relationship with you.
To comply with applicable laws, respond to law enforcement requests, or participate in legal proceedings.
We may share your information with:
Such as Shopify, payment processors, IT providers, analytics platforms, fulfilment partners, and cloud storage providers.
For advertising and analytics purposes.
For example: shipping providers, social media integrations, or login systems.
Within our group of companies.
Such as mergers, acquisitions, or bankruptcy proceedings.
Our store is hosted and powered by Shopify. Shopify may collect and process your personal information to provide and improve the Services. They may also use data from your activity across different merchants
To learn more about Shopify’s data practices, visit the Shopify Consumer Privacy Policy.
Depending on where you live, you may exercise your data rights through the Shopify Privacy Portal.
Our Services may contain links to third-party websites. We are not responsible for the privacy or security of these sites. You should review their policies before providing any personal information.
Our Services are not intended for children. We do not knowingly collect information from individuals under the age of majority. If a child has submitted information, a parent or guardian may contact us to request removal.
While we take reasonable security measures, no method is 100% secure.
We retain personal information for as long as necessary to:
Depending on your location, you may have the right to:
You may exercise your rights bycontacting us at the details below.
If you have concerns about how we handle your data, you may contact us.
You may also have the right to lodge a complaint with your local data protection authority.
We may transfer your information outside your country of residence.
If transferring personal information from the UK or EEA, we rely on lawful transfer mechanisms such as Standard Contractual Clauses (SCCs).
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:
VitaLab is the data controller for personal information processed under this Privacy Policy.
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