Your wellbeing comes first. All VitaLab™ products are covered by our 30-Day Satisfaction Guarantee.
If your product doesn’t feel like the right fit, you can submit a return through our Returns Portal within 30 days, and we’ll make it right.
Start a Return
Use our Returns Portal to begin your return:
If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
Please note: Items sent back without first requesting a return will not be accepted.
Please note: Items sent back without first requesting a return will not be accepted.
You can always contact us with any return questions at:
Damages and Issues
Please inspect your order when it arrives and contact us right away if:
- your item is defective
- damaged
- or you received the wrong item
Exchanges
Please inspect your order when it arrives and contact us right away if:
- Return the product you have
- Once your return is accepted, place new order for the replacement item
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.If approved:
- Your refund will be issued to your original payment method
- Processing typically takes up to 10 business days
- Your bank or card provider may require additional time to post the refund